States
New State| Id | Name | Color | Created | Modified | Actions |
|---|---|---|---|---|---|
| 1 | incoming | #6eb5ff | 10/7/21, 7:37 AM | 10/8/21, 6:08 AM | |
| 2 | in progress | #e7ffac | 10/7/21, 7:37 AM | 10/8/21, 6:06 AM | |
| 3 | completed | #bffbc6 | 10/7/21, 7:38 AM | 10/8/21, 6:07 AM | |
| 4 | escalation level 1 | #ffcbc1 | 10/7/21, 7:38 AM | 10/8/21, 6:08 AM | |
| 5 | escalation level 2 | #ffabab | 10/7/21, 7:40 AM | 10/8/21, 6:08 AM | |
| 6 | hold | #c4faf8 | 10/8/21, 9:02 PM | 10/8/21, 9:02 PM | |
| 7 | closed | #fbf4ff | 10/8/21, 9:03 PM | 10/8/21, 9:03 PM |